My account was closed/deleted. Why?
Here are the reasons why an account would be closed/deleted:
- You asked for it.
- You did not use it for over a year (signed in at least once). Account that are not used are deleted after one year of inactivity.
- The email address in your account is not valid anymore. This includes disposable/tmp/spam email addresses.
- You used some kind of program/script/tool/bot/crawler to connect to the member area. There are no exception for any tool.
- Creating multiple accounts to circumvent limits will lead to the closure of all of your accounts.
- Any kind of data mining in the member area will lead to account closure.
Use the contact form, if you think closing your account was a mistake.
Can I have access to your API?
There is no API, so no you can't.
What happened to Alexa?
The alexa.com website was shut down May 1, 2022.
At the moment the top 1m sites file still exists and is updated daily.
It is expected that this will work until December 2022, however it might shut down earlier.
When do you update list "xy"? When will the website be updated?
It depends on the domain list. You can find the usual update time for every list here.
(You need to login)
What Timezone is used here?
All times are UTC.
||US Pacific Time
||Los Angeles, Vancouver
||US Mountain Time
||US Central Time
||US Eastern Time
||New York, Toronto
||GMT / BST
||Central Europa Time
||China Standard Time
||Shanghai, Beijing, Hong Kong
||Japan Standard Time
If you want to know what time this is in your Timezone, you can use the
World Clock Meeting Planner or
Can you add the end date to the watchlist?
It is unfortunately not possible to add the end date to the watchlist.
The watchlist combines domains from different domain lists with different end dates.
Also a domain can be in multiple domain lists at the same time with list specific end dates.
You can however use the "only Watchlist" filter on the specific list you want the end date from.
The Whois Creation Date reset after I registered a Deleted Domain. Why?
Deleted Domains do not have a Whois Record anymore.
They are just like every "available-never-registered-domain" in that regard.
If you register a Deleted Domain, it receives a brand new Whois Record and a new Creation Date.
The same applies for Expired Domains that reach Pending Delete State.
The domain will be deleted and the Whois Record resets.
How can I keep the Whois Creation Date from Expired Domains?
If you want to keep the Whois Creation Date, you have to buy the domain before it drops (before it reaches pending delete state).
That is possible for Godaddy Expired Domains and GoDaddy Closeout Domains for example.
These domains are auctioned before they reach pending delete.
It is not possible to keep the Whois Creation Date (Birth Year) for Pending Delete Domains and Deleted Domains.
When you register one of those, you will automatically create a new Whois Record with a new Creation Date.
I bought domain "xy.z". Your site said it had "value abc" and now it doesn't anymore. Why?
To make filtering and sorting possible, the data has to be gathered and saved localy.
Requesting data on the fly is to slow and most resources are limited on how many requests you can do per minute/hour/day.
That is why gathering the information beforehand is important.
Periodically the domain data will be refreshed, but it is impossible to refresh it every day.
So there is a chance that the values you see have changed. Some values can change rapidly.
It is encourage to check the information yourself before making a buying decision!
You can click on most values to verify them on the resource website.
Your website says the domain is available, but I can't register it. Why?
It is not possible to keep the availability status up to date for all deleted domains.
There are over 400 million deleted domains in the database and the availability has to be checked one by one.
So yes, it can happen that the website is showing domains as available that were already registered again.
It is annoying, but there is no technical solution for this issue.
Why can I not find any IDNs? Where can I get a list of IDNs?
You can't find Internationalized Domain Names, because IDNs are currently not supported.